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Bug or blunder?

#1 User is offline   Remnant 

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Posted 26 June 2000 - 09:46 AM

hi,
I downloaded the semi-public beta and started messing around, here is a problem I seem to have encountered. I was using the html reference document in the Hera's document's folder and tried to do the basic cut/paste first step. When I dragged/dropped this file onto the Ares application it caused my computer to crashed. I restarted and tried again, another crash. So this time I moved the file called "Ares Scenarios" from the ares data folder, renmaed the file I'd created to "ares Scenarios" and put that in the data folder. This time the game loaded but I got an error message saying "can't find race data" (or something to that effect). So I created a new scenario and this time I chose to create from "factory" data. I did not touch it in any way and did not alter it in any way and tried to launch it by first dragging and dropping and then by renaming it as Ares Scenarios. Each time the computer crashed or I got the error. When it did load (after the error message), I clicked on start new game, I was taken to the mission selection screen, which displayed the last mission that I had played (YO Ho Ho - Chapter 13), but I was unable to select it as the"next chapter", "previous chapter" and "begin" keys where blacked out, I could only cancel and exit the application.
Assuming I have been doing something wrong as a final attempt I tried to run the Tutorial 1 and Tutorial 2 files that are in the "Completed Tutorials''" folder with the same results.
Leading from this I can only guess that for some reason the Ares application is having a problem reading the Hera created file.
Note - I tried using both the new Beta release and the original Ares 1.1.1 that I had on my computer.

I have a G3 - powerbook, 233Mhz with 32 Meg in built RAM
and I usually operate with another 100+ meg Virtual memory.
Any ideas on how I can fix this problem? (I've already tried increasing the memory to Ares. )

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#2 User is offline   Patrick 

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Posted 26 June 2000 - 11:16 AM

The preferences got messed up so to fix Ares you'll have to delete them.

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#3 User is offline   Admiral Grammaticus 

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Posted 26 June 2000 - 03:00 PM

1. Reporting your bugs here is not a good way to bring them to my attention. If you believe you have found a bug, please email it to:
aresbugs@ambrosiasw.com

Please be as specific as possible. Describe the steps you took to encounter the bug. Try to repeat those steps. Don't assume the reader will know what you are talking about.

Don't be shy; we'd rather see the same bug reported a thousand times than not at all.

2. Do NOT mess around with the data in the Ares Data folder. It will never solve a problem. It will only create problems. I suggest you delete your preferences and start over with a fresh download of 1.2B5.

3. Do NOT try to use Hera files in conjunction with previous version of Ares.

#4 Guest_guy_*

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Posted 06 July 2000 - 10:12 AM

Hey remnat, just to let you know.. I also have a g3 powerbook and I am having the same exact problems. I tried pretty much all the steps you did except messing with the data folder. Still, no matter how I start ares with a hera file it crashes??

If you figure anything out post it, I haven't got a clue as how to fix it.

#5 User is offline   Norgg 

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Posted 19 July 2000 - 06:49 AM

Delete your preferences, should fix everything! It really is that simple(I hope) simmilar things happened to me and it worked.

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Posted 19 July 2000 - 11:53 PM

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#7 User is offline   Canth 

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Posted 20 July 2000 - 03:36 AM

I have a blue and white g3 and had the same problem deleted the preferences and it repedetivly crashed because of ares error -2021

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#8 User is offline   Machiavelli 

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Posted 20 July 2000 - 06:34 PM

I have never gotten Ares to accept Hera files either; it always gives me an error type -2021, and says, "Please contact Ambrosia Sowftware for an update" or something to that effect. I tried deleting the prefs etc, but no joy. Anyone have a solution?

-Machiavelli

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#9 User is offline   andiyar 

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Posted 21 July 2000 - 04:04 AM

Solution:

Send a report to aresbugs@AmbrosiaSW.com. The sooner they know, the sooner they fix! Therefore, the sooner it works! Get it?!

-Andiyar

PS: Try to find out what an error -2021 actually is. Is it a system error, a RAM error, a bus error...... You get the point.

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#10 User is offline   Sargatanus 

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Posted 21 July 2000 - 10:50 AM

Quote

Originally posted by Tarnælion Andiyarus:
PS: Try to find out what an error -2021 actually is. Is it a system error, a RAM error.....


I think I know this one, although I'm not quite sure if it's -2021. But if it is, than it is sort of both a system and RAM error. The program has the system doing strange things with memory, some of which the OS can't handle. I had this once, and got a MacsBug StdLog, but I think I may have trashed it.

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#11 User is offline   Toothpaste 

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Posted 22 July 2000 - 03:13 PM

That error is somehow related to QuickTime. Or that's the impression I got when I looked it up in the table of errors of Extension Overload 5.0.

(Yeah, I'm wondering why they'd put a table of errors in an extension manager too).

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#12 User is offline   Norgg 

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Posted 24 July 2000 - 07:52 PM

Hey, don't they use quicktime to run all the movies in Ares? I'd be surprised if they didn't

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#13 User is offline   123 

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Posted 25 July 2000 - 08:59 AM

As far as MacsBug knows, error -2021 is "wfFileNotFound"

Does that answer anyone's questions? I don't have these problems.

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